Product Guarantee

Thermometers Product Guarantee

If a item is broken upon receipt, please inform us within 5 working days of receiving the item and we will arrange a replacement within 3 working days    (subject to stock holding).

All products have a 1 Year manufactures warranty some have more, but our manufactures own warranties guard against defects in either components or workmanship during the year.

During the guarantee period, all products that prove to be defective will, at the discretion of Thermometers Direct, be either repaired or replaced without charge. These guarantees do not cover damage caused by fair wear and tear, abnormal storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication, accidental damage or modification. 

Thermometers Direct reserve the right to request the faulty item to be returned for inspection before a repair or replacement can be offered.

Unless specified hand held digital thermometers are not fully waterproof, only the metal probe can be used for liquids, the handle and cable must be kept dry. Your thermometer is not guaranteed if any liquid gets into the handle or cable.

Please use waterproof thermometers if you need to get the handle wet.

To clean a metal probe we suggest the use cleaning wipes.